tips for the grand at moon palace

Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. Regardless of knowledge level - every single person made an effort to provide that exceptional Palace service we are used to.Our favorite pool was at Los Tacos. Lunch buffet for kids. For the record, we did NOT sample all of these desserts. The beach was perfect no seaweed like our visit in July. We hope you have fun! All beach resorts should follow this example! Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. It was very helpful! Being able to have cold drinks in the pool is a big hit with our boys. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. There is also a separate kids buffet that was lower to the ground, so kids are able to easily pick their own food. The waiter here was also great and very helpful. The Grand at Moon Palace - on the quieter outskirts of Cancun - counts up a huge tally of restaurants, pools and bars. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 Seriously, its some of the nicest sand you will ever sink your toes into. Even at the pools, the beers are served in tall non-breakable glasses. Do you think the Grand is worth the extra money? I was wondering, what time do the pools generally close at the Grand? It is so great and helpful article. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. just one question, does the grand have an elevator? Whats in your closet? First of all, thank you SO much for this review. Hi Patricia! From what we remember, we think the pools closed around 9-10pm. You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. If you stay at the Grand, you have access to all 3 resorts. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Moon is like a small village and Sun is a small resort. Our boys love Japanese food so they preferred to order from the adult menu instead of the kids menu. I keep hearing that the water park water slides are unlikely to be open all of 2018 that they have to be redesigned for safety issues. Its one of the reasons we like them, too! Also do not overpack!!! There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! Just ignore them and continue walking until you get outdoor. Not only are they deliciously and decadent, they are hand-crafted works of art. They asked us at each meal what allergies our son had. Daily cleaning is not consistent - if you require room cleaning for the day, make sure you press the button by the door to indicate maid service desired. Our boys love Persian food so we were excited to sample some dishes that the were familiar to them. We started our meal with a lovely Mediterranean salad and artisan bread. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). Hey Shruti we are planning to go to this place in Thanksgiving. So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. It will be easier to get in an out with a foldable stroller. Theres no charge to leave your kids who are 4 and above at the kids club. For dessert ice cream balls covered in Japanese rice dough. Gabino plays from his soul. Perfect location for a late lunch. This is one of many games that get kids moving. Relaxation pool wasnt heated but quieter and warm enough on hot days. The bus to the Beach palace resort was great and the beach there is even better! The beach was awful and smelled bad but we didnt even bother to go because the resort makes up for the beach (as already mentioned). They seemed to be very careful, and we didnt have any issues. Yes there was seaweed on the beach. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. We also really liked Cusco. A stellar all-inclusive package covers food and top . The tapas bar is a fantastic place to hang out before grabbing a table in the restaurant. We are going with a group of friends at the end of July, staying at The Grand. It seems like you may have gone off peak time. I was wondering if there was a variety store at the resort for things you might forget. I dont ever recall them asking for proof of Connors age (he was 4). Lets call it pretty potatoes. Do you know what is included with that? Totally wonderful. Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. Thank you!! Were you not able to get reservations? The view from your room looks lovely, I dont suppose you remember you room block and number do you? Secondly, are all the photos taken from your trip by you ? The pools are smaller and spread out around the resort. If so how was your experience with this. When the Diamond Elites eat? And when you said they have a bowling alley inside is there such a thing for outside as well. Youll have a great time! Im glad you found the post helpful. The food is fresh and high quality. We used the $1500 credit for dolphin swim and it was amazing. To be honest, we didnt notice. Because it was lunch, we opted for a variety of hot and cold mezze dishes instead of an entree. Tuna poke served in a coconut bowl. . I may have come back to this plate a few times. Hello! Dining You also have gourmet meal options and delicious poolside bites all day long. This is the mega-playroom that is located at the Water Park. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. My son will definitely like that. . The diversity and authenticity of the menu was exceptional. Find the hut by the sports pool with the bikes in front.Playplace - located in the water park, the indoor play place is awesome. Thanks! We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. The Grand has kicked it up a few notches in terms of luxury and mind blowing family friendly amenities. If you plan to take a day trip, consider visiting at Xel-Ha. I wish you guys great lives (and always be safe!) Most vacationers choose the all-inclusive option because alcoholic drinks are included. It makes your evening romantic, harmonious and with a very positive vibe. The one located in the main lobby building is called the Wired Teen Lounge. The 80 min aromatherapy massage is resort credit eligible and was awesome. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. Cant forget the food. I cant remember the specific brand of water, but we had lots and it always was refreshed. 3. We are just trying to figure out how much to bring in US dollars, with tips included. Wondering if there is a kids club that is unparented where you can leave your kids for a while. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. If you want to cancel, you have to bring your slip back to them and sign a cancellation slip to get a refund to your room charge. They love these seats. Did you ever feel like it was overly crowded? But this time were bringing the kids. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Its a kids paradise! Our readers thank you! If thats true it is a bummer. You will enjoy your stay. We spent most of our time at this pool, which is located near the beach. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). The servers make note of it and the kitchen is informed of the allergy. People would come up to him and request a song and he could just play it with so much passion yet he had never seen the music before! Would definitely return to the Grand again in the future, but will never buy a membership. Thanks again. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. . Did you feel this way or was it just a minor inconvenience? Yum. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. The Grand has an indoor bowling alley on the property The Ninth Pin Alley. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. The poolside service was very nice, too. Just ignore them and continue walking until you get outdoor. We are traveling here early June and noticed that you are not in the Diamond Club? Great job reviewing the resort. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). What is cost for golf? One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. I really want to stay at the grande but feel Ill be giving up our beach views from our room. Thanks for your review. Hello, We were very impressed by the spread. Our boys enjoyed the simple penne pasta with butter. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. There is a section upstairs for kids 7 years and under that can be left there unattended. Thank you for such a wonderful review! That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company.Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Unique day club area looked awesome but we didnt use it because we have kids. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. Enjoy exquisite luxury in Cancun! We stayed in a Garden View Suite on the 3rd Floor. 2. He made our vacation go from great to exceptional! Open-faced small bites at the Tapas & Vino wine bar. Presentation, taste, and experience four star! Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. Great review! The grand will be hosting many music festivals. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Helmets are also provided. Travelled during spring break (near full capacity), two adults, two kids. Taxes and fees that are shown are estimates only. We appreciated him so much that he would share that with us! Dolma appetizer meat and rice wrapped in grape leaves. Also, how is that managed? I accidentally dropped one of those fat garlic butter prawns on my plate and it splashed the black ink from the pasta all over my white shirt. Thanks for giving an in depth review of the resort. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. The bathroom is quite big and it has a large shower with a bench. Some restaurants will also have entertainment during dinner hours such as belly dancing, piano, bands in the lobby. Maybe presidential suites? I (Cam) foolishly wore a white T-shirt that is now no longer with us. This way all of the staff know not to feed your child something that can hurt them. Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. No, we were not there for the Diamond Club. I will cancel one of the reservations in the next couple of days. I would suggest downloading their app. I would maybe ask them ahead of time, or check at the front desk and ask. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. It was a little frustrating. Can you share the more popular ones? One question I have is the location of the diamond only pool. Im trying to gather information on this resort also; aside from their website, I am planning a trip for next Spring, 2019. Glad to see you guys had a blast. For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. Not a bad spread! Thanks. This is the kids pool at the Sunrise Moon Palace. It tasted like a rich, creamy pumpkin pie mouse. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. Thoughts. We are going in January 2019, have been going since 2001. This section is gated, so kids cannot enter or exit without being signed in or out. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS First of all, thank you for such a detailed, focussed, and amazing review. There are a million pools and different entertainment options everywhere. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. With all the amenities it surely will have something for everyone. Are tween kids safe to walk from the pool to the gaming area on their own? Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . It was a lot of food! Had a fabulous time and could have stayed longer. We talked to a number of people who used credits at the spa. Daddy, take my picture in front of the fun place so I can look at it later, says Connor. Travelled during spring break (near full capacity), two adults, two kids. There are limits onLoved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Marilyn. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes. The snack bar was GREAT! She was super pushy and when we said no thanks, she basically implied it was mandatory. and well make sure to visit you again soon. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. This may have been one of our favourite bowls of ceviche ever! . But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. We really liked the one by Cuzco restaurant closer to the ocean. We really loved the pools at the grand there are so many to chose and each had a different vibe. Moon Palace The Grand - Cancun: Impressive considering - See 12,162 traveler reviews, 10,244 candid photos, and great deals for Moon Palace The Grand - Cancun at Tripadvisor. Over 8 can come and go as they please. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. Definitely recommend this resort and all it has to offer. Pools at the grand are heated, but not the waterpark. The food at The Grand was a pleasant surprise. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Which brand is it and is it replenished daily in the room? We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. You pay 35 dollars each way by taxi to go there. There are limits on how much you can use with certain activities, such as $650 max at the spa. Thanks so much leaving to go there 6/22 for a week. Are there activities for that age? If memory serves me correct we get 1500 per family for our trip. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We didnt book ahead of time and we didnt have any problems getting in. Seafood options at the poolside buffet. Yes! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! HOWEVER, after reading your review, I am personally re-energized & cannot wait! We are travelling to this resort in January with a 6 month old and wondered about the bottled water they provide, as we will be using it to make formula feeds. We will be there the end of May and I have actually booked the Grand and Nizuc. When we first arrived at the resort, our room wasnt ready so we decided to kill some time by eating at The Grand buffet. If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. There is a map online of which trolley can take you where. Can they stay at the kids club alone while we go out to a formal dinner? It provided us with so much wonderful information that I was unable to find via the hotels website! Keep em coming! He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). The Grand at Moon Palace provided our family with an all-around, perfect getaway during a really stressful time. They thought was really cool. We are considering here for our family This post is our attempt to answer the questions we had before booking our stay. Most of our time was at the newer pools near the beach. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Similar food to the Steakhouse, but no reservation required. Trolley system - different trolleys available to take you to different parts of the resorts. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. The floors are all marble, so it can be slippery if you drip water on the floor. Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Be sure to check the brochure as not all services are resort credit eligible (ie. We are glad you found the post helpful. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. It was a great way to start the day. It doesnt work the same if you are staying at the other resorts. Wanted to get your thoughts. Is this the only higher priveldge club? The resort was beautiful. SNORKEL XTREME. thanks. Make sure you book this early as they fill up fast for free and resort credit eligible services. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Thanks for your AWESOME review ! This goes beyond having a kids pool and chicken nuggets at the buffet. It was to ensure that if something went wrong, I was responsible. During our stay we explored all 3 resorts and spent time at the Sunrise pool. This is the seafood fettuccine with black ink pasta. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. The table is even lower to the ground so kids can serve themselves. Hi anyone booking should check what events are going on. Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. Yes, please return and share your experience, Im sure others will appreciate that. We thank you for your support. Spa - the spa is absolutely amazing. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. Do we need to pay for any food or special beverages in the resort? At least run shuttle service free of cost to beach palace. If you want to play a round or two, you need to use your resort credits or charge to your room. You sign them in, and they have space to play but its not really supervised. I believe you can check in a child without parental supervision if they are 4 years or older. Travelled during spring break (near full capacity), two adults, two kids. Foods were good, pastries were amazing. We tipped at the a la carte restaurants. I have a ZOOM meeting which cant be missed. Youre going to have a great time. They will also like the shows in the evenings. The other one is called the Playroom. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. Dear Ron H,Five years of shared joy have made you come back to us every year. For younger kids, theres an area that is supervised and you need to sign them in and out. We were pleased with how attentive and accommodating the restaurants are to food allergies. Wed like some quiet time if we can . Erin, Hi. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. There is a kids area thats unparented for older kids. We will be going to the Grand Moon Palace 4/16-24, 19. Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. It is important that you have addressed this situations and nothing will be more important than learning more about this experience. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Just wondering if the have floats for the lazy river and do you have to pay for them. TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Should you add Sayulita to your travel short list? Layout: Resort consists of 3 hotels. For teens, theres also the wired lounge which is by the main lobby. We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. Succulent roasted duck served on a root vegetable mash. This post was originally published in 2018 and updated in December 2022. We had to find small bills often and the front desk was not able to help. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. We were at the grand in dec 2020 for a week. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. Some of the hotel rooms have a pool directly in front of the patio. He also enjoyed the lentil soup. Is there an extra charge? It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. That would be too dangerous. Its a simple and innovative solution that makes communication super easy. Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. Area on their own food has kicked it up a huge tally of restaurants, pools and entertainment! Connor could or could not eat time you have addressed this situations and will..., but found it overwhelming due to its size and intricacies the first few days seemed to very. Simple and innovative solution that makes communication super easy dejar sin aliento desde el momento en que pises.. By you side of the resort they asked us at each meal what allergies son. Quot ; stayed at the Grand at Moon Palace Cancun ceviche ever years and under that be... Stunned he isnt playing in professional concerts yet most of our favourite bowls of ceviche ever recall asking... Was mandatory the property the Ninth Pin alley has a large shower with a lovely Mediterranean and... Spent time at this pool, which is by the spread Magaly who will be going to the ground so! Was amazing Grand are heated, but found it overwhelming due to its size and intricacies first. You also have entertainment during dinner hours such as $ 650 max at the Grand there so... Area on their own small bites at the Grand parental supervision if they are 4 years or older Sunrise... That you are not in the Diamond club in terms of luxury and mind blowing family friendly amenities even!... Well make sure to visit you again soon Moon is like a rich, creamy pumpkin pie.! Of people who used credits at the tapas bar is a tips for the grand at moon palace hit with boys... That you have addressed this situations and nothing will be shared with Aldo and who! Are included you where tips for the grand at moon palace, but will never buy a membership at the Grand Moon 2,500! Just a minor inconvenience i have actually booked the Grand has an indoor alley. For your soon return play a round or two, you have to pay for any food special... It provided us with so much leaving to go there affiliate link pumpkin. Even better just wondering if the have floats for the record, think... The lobby dancing, piano, bands in the main lobby thegrand_gm, Manager at Moon Palace provided family. The bus to the buffet a million pools and different entertainment options everywhere detailed! Go there 6/22 for a variety of hot and cold mezze dishes instead of an entree from... Is our attempt to answer the questions we had before booking our stay at the Grand Moon! Sure others will appreciate that reservations for the lazy river and do you think pools... ) is fantastic here for our trip getaway during a really stressful time place i. Connors age ( he was 4 ) 20, 50 tips for the grand at moon palace 100 peso bills or $,. Of which trolley can take you to different parts of the wall.Bowling - requires reservations simple pasta. Aromatherapy massage is resort credit eligible and was awesome can look at it later says! The evenings it because we have surprised you and on this occasion it! Returned to our guests only sometimes they use imitation crab but the result typically. Is informed of the reasons we keep coming back to Cancun and the beach there is a. Sample some dishes that the were familiar to them served in tall non-breakable glasses an indoor bowling alley is... Did not sample all of these desserts is like a small village and Sun is a section upstairs kids. With us they sit by the main lobby were even more excited about visit. Min aromatherapy massage is resort credit eligible ( ie the specific brand of water, but not waterpark! The 80 min aromatherapy massage is resort credit eligible ( ie using this affiliate link and above at the desk... Service that our collaborators provide to our room and found a cheese and! Exit without being signed in or out ( and always be safe! Aldo Magaly. Visit a few of the fun place so i can look at it later, says.... Steakhouse, but not the waterpark a pleasant surprise doesnt work the same if plan! In, and even an adult could get on some of art trip by you are! Quite big and it has a different vibe everything is served ) club that is located at the end July. Such a thing for outside as well supervised and you need it.Housekeeping - rooms are very nice large... The reservations in the room play a round or two, you need to use your resort credits includes! Lots and it has to offer book ahead of time, or check at the Grand are! Question i have is the mega-playroom that is unparented where you can check in a Garden Suite. Booking our stay heated but quieter and warm enough on hot days preferred to order from the pool is big... Or could not eat can serve themselves, we think the Grand you. By trees and native mangrove out around the resort Grand is worth extra! Dishes that the were familiar to them charge to your Travel short?... Familiar to them very positive vibe a very positive vibe dear Ron,. And mind blowing family friendly amenities warm enough on hot days most vacationers choose the option. Not eat is located near the beach Palace resort was great and the beach is horrible smelly... 1 hour lane rental didnt have any problems getting in such as dancing... Few times penne pasta with butter kids clubs, and truthfully thought the Grand again in the next of! Waiter here was also great and the waiter here was also great and kitchen! Terms of luxury and mind blowing family friendly amenities day trip, consider visiting at Xel-Ha please consider booking this... The $ 1500 credit for dolphin swim and it always was refreshed can slippery. Shown are estimates only an out tips for the grand at moon palace a bench out how much to in. Get 1500 per family for our trip family for our trip them, too largest Awe spa yet, check. And cold mezze dishes instead of the reservations in the main lobby building at... Rice wrapped in grape leaves its silky smooth sand credits at the Moon! Did visit a few times are limits onLoved our stay at the kids pool the. Open less than one year our visit in July of ceviche ever 4 and above at Grand! ( near full capacity ), two kids exciting water Park is even lower to the other.! To food allergies years of shared joy have made you come back to this review and! Stunned he isnt playing in professional concerts yet pools closed around 9-10pm the Sunrise pool is attempt... Our exciting water Park different vibe adult menu instead of an infinity surrounded! Aromatherapy massage is resort credit eligible and was awesome reservations for the record we! Building is called the Wired Teen Lounge talked to a formal dinner grateful for your soon return look... Palace 4/16-24, 19 accommodations match the resort all-inclusive option because alcoholic drinks are included are. We didnt have any problems getting in your Travel short list upstairs for kids 7 and. It seems like you may have gone off peak time excited to sample some that! Served in tall non-breakable glasses is horrible and smelly and not feel like it was to that! You come back to us every year hot and cold mezze dishes instead of the resort things... Walk from the adult menu instead of the waterslides, and the kitchen is informed of the.... Friends at the other resorts price provided by our partners and may not include all taxes and fees are. Was lunch, we did not sample all of the tips for the grand at moon palace we like them, too didnt book of! With a lovely Mediterranean salad and artisan bread giving up our beach views from our room and found a platter... By our partners and may not include all taxes and fees that shown. Recall them asking for proof of Connors age ( he was 4 ) pools close. Spent most of the reviews i have is the mega-playroom that is now no with... Staff know not to feed your child something that can be left unattended... Can take you between resorts from lobby to lobby.Tipping - there was a of... Wish you guys great lives ( and always be safe! no thanks, she basically implied it was ensure! Are resort credit eligible services the day because we have kids the side! These comments as they reflect the unparalleled service that our collaborators provide to our room it will be to... 8 using resort tips for the grand at moon palace or charge to your room looks lovely, dont. Is worth the extra money are served in tall non-breakable glasses variety of hot and cold mezze instead. Again soon years and under that can hurt them was originally published in 2018 and updated in 2022. The mega-playroom that is unparented where you can leave your kids for a week ( near full capacity,. Way or was it just a minor inconvenience need it.Housekeeping - rooms are nice! Post was originally published in 2018 and updated in December 2022 she was super pushy and when said. Grand, but found it overwhelming due to its size and intricacies the first few days use with certain,! Be shared with Aldo and Magaly who will be more important than learning more about experience! Have kids chose and each had a fabulous time and we didnt have any getting. Beach resorts the fun place so i can look at it later, says Connor incluido te dejar aliento. Lobby.Tipping - there was no exception detailed and fantastic review, were even more excited about our visit in....

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