tesla customer experience manager job description

They make sure that customer satisfaction and loyalty rates increase, gaining more recommendations from those customers. But its also because of the personalized experience. If Yes, Then you are in right place!. This estimate is based upon 3 Tesla Customer Experience Manager salary report(s) provided by employees or estimated based upon statistical methods. Atlanta, GA 3d. Tesla 3.4. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Starting as a small startup with just 5 employees, Tesla is now one of the world's most valuable companies. Know Your Worth. Check out the latest Tesla Jobs, Investor Day streaming live on Twitter & YouTube at 3pm CT tomorrow . Bachelor's degree in Human Resources, Business Administration or related field. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. Search job openings, see if they fit - company salaries, reviews, and more posted by Tesla employees. You can make here Tesla Job Search according to your ability and grow your career with newest Tesla Careers Opportunity. Recruit, train, and develop employees ensuring all positions are filled in a timely manner, Support, implement and provide follow-up for all training, Continually evaluate the performance of each employee and provide in the moment feedback to drive results, Ensure all employees adhere to Tesla policies and procedures, Address and resolve all people issues in a timely and effective manner, partnering with the Store Manager and Human Resources effectively, Ensure facility maintenance and showroom presentation adhere to the brand standard, Control store expenses continually striving to reduce costs, Ensure all employees align with Teslas Dress Code and Grooming Guidelines, 2+ years applicable experience with proven track record to meet or exceed goals, Self-starting entrepreneur with exceptional management skills and great attention to detail, Ability to prioritize multiple projects and adhere to business-critical deadlines, Excellent written and verbal communication skills, Dedicated and ethical approach to sales and sales operations, Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with, Ability to work evenings and weekends in a retail environment, Valid drivers license in the country in which you are applying, 2-year minimum driving record required with a clean driving history, Ability to obtain appropriate state licensing, where applicable. This cookie is set by GDPR Cookie Consent plugin. Job Description - Customer Experience Manager - Briarcliff - Urgent Role We are hiring a confident Customer Experience Manager - Briarcliff to join our diverse team at Tesla in Atlanta, GA. They must be skilled in communication, problem-solving, and people management in order to be successful in this role. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Increased average customer satisfaction of 10 million retail customers 5% by establishing 360. Get started with your Free Employer Profile, Customer Experience Manager - Schaumburg, IL, Associate Manager, Finished Vehicle Logistics, Software Technical Program Manager Internship (Fall 2023), Facilities Operations Manager, Gigafactory Nevada, Transportation Demand Project Manager - Gigafactory Texas, Associate Manager, Approved Collision Center Operations, Program Manager, Digital Workplace Platform, Business Development Manager, Wall Connector, Global Supply Manager - PCBA's, Energy Storage, The Ultimate Job Interview Preparation Guide. Additionally, they typically have a high degree of autonomy in their job. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. Tesla. Know Your Worth. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. View Jobs. Continually evaluate the performance of each employee and provide in the moment feedback . Weekend availability. The Role. Performing product tests, evaluating after . Customer Experience is Important In Car-Buying. Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Each car picks . In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable transportation. Please contact[emailprotected]for additional information or to request accommodations. Filter your search results by job function, title, or location. 872 Tesla Manager jobs available on Indeed.com. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Call 417- 269-6368 for a recorded description of the day's cafeteria specials.This reflects the full-time salary base rate of at least $24,298 and target commission is $3,060 a month. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the worlds transition to sustainable transportation. Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage), 3 medical plan choices with $0 paycheck contribution, Vision & dental plans (including orthodontic coverage), Company paid Life, AD&D, short-term and long-term disability, 401(k), Employee Stock Purchase Plans, and other financial benefits, Employee Assistance Program, Paid Time Off, and Paid Holidays. They may feel pressure from upper management to meet unrealistic goals. Full-time. Sign up for her weekly newsletterhere. <br><br><i>You will</i> be . Half the time they cant find your phone. Look at the job description. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's . High level of initiative and desire to create a world-class user experience for our customer support teams. You will be tasked with identifying events in the local market that will maximize Teslas brand exposure and create more Tesla owners. Tesla leads the industry in integrated data, largely from its test fleet of fully self-driving cars. Before we dive into what makes Teslas products and services so unique, lets level set on the fact that the leader at its helm is not like other leaders. Must be age 18 or older. You must be able to perform assembly work and receive safety signals using sight, touch, and hearing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Regional Workplace Manager. Collaborate with Store Manager for a shared understanding and vision of business needs and strategies, Demonstrate sales leadership by role playing and having an active selling presence on the floor 70% of the time, Train and develop team on sales and delivery processes, Analyze data and collaborate with Store Manager on business strategies and set goals, Coach and motivate team to meet assigned sales, delivery and productivity goals, Ensure team is fluent in all aspects of product knowledge, Proficient in Sales and Delivery Operations with strong collaboration with both Service and Operations leadership Ability to oversee Delivery Operations during Manager on Duty Shifts, Meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location, Responsible for ensuring all employees provide best in class customer experience for every customer, Manage customer escalations quickly and effectively, Empower and guide employees through challenging customer concerns, to make decisions in the customers best interest while also supporting Teslas mission. They must be able to lead and motivate teams of employees. You must be able to read, speak and understand English, both written and verbal. Here you can check eligibility of any job profile those given at Tesla Careers site (www.tesla.com). Recruit, train, and develop employees ensuring all positions are filled in a timely manner. They may also feel like they are not making a difference in the company because their job is not always visible to upper management or shareholders. Weekend availability + 2. Most other cars include dashboards with physical buttons that never change, Tesla has afully upgradable dash. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable transportation. Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. Make a difference every day, delivering exceptional customer service experience. Click the link in the email we sent to to verify your email address and activate your job alert. More. If youre looking for a career where you can make a positive impact on customers lives, consider pursuing this role! To succeed at Tesla, you must be energetic, highly organized, and hard working. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. * Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission * Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem. Telstra Customer Experience Manager salaries - 3 salaries reported. Candidates who have Requiredor equivalent work experience can apply online through Tesla Recruitment site. You will be required to wear Personal Protective Equipment, including but not limited to safety glasses, safety shoes, bump caps. Sign in to save Customer Experience Manager at Tesla. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". In todays competitive marketplace, companies must provide excellent customer service in order to succeed. You must be able to perform physically demanding work for extended periods of time, up to 12 hours a day. This cookie is set by GDPR Cookie Consent plugin. The dynamic personalization approach takes it a step further than the current driver profiles by sensing who is in the car and making the necessary adjustments for an automatically personalized experience. By staying in tune with data, Tesla can regularly update its offerings, finetune its software and build experiences and features that resonate with each user. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the worlds transition to sustainable transportation. Managed Customer Experience Management Team with a budget of $2 million. They produce not only electrical cars but . Introduce a Girl to Engineering Day is a national event focused on inspiring and encouraging girls to explore careers in STEM. Additionally, they may have difficulty managing their time because they need to be available to customers during business hours. A Customer Experience Specialist job can be . * Ensure all employees adhere to Tesla policies and procedures * Ensure all employees align with Tesla's Dress Code and Grooming Guideline, Tesla is looking for an exceptional User Experience Designer to help design the future of the Tesla Design System. Build a strong network across Tesla, globally, Electrical Engineering Technician Tesla Jobs, Electronics Engineering Technician Tesla Jobs, Facilities Maintenance Manager Tesla Jobs, Facility Maintenance Technician Tesla Jobs, Industrial Engineering Internship Tesla Jobs, Information Technology/Support Technician Tesla Jobs, Manufacturing Quality Engineer Tesla Jobs, Manufacturing/Industrial Engineer Tesla Jobs, Mechanical Engineering Technologist Tesla Jobs. Get notified about new Customer Experience Manager jobs in Los Angeles, CA. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable transportation. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations. Each driver can change their settings with the single push of a button. Responsible for ensuring all employees provide best in class customer experience for every customer. The location of this Customer Experience Manager Position is Colorado. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. . Get email updates for new Tesla Customer Experience Manager jobs in United States. The average salary for a Customer Experience Manager is $53,327 per year in United States, which is 45% lower than the average Tesla salary of $97,935 per year for this job. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Production Associate (Current Employee) - Austin, TX - February 24, 2023. By clicking Accept All, you consent to the use of ALL the cookies. Necessary cookies are absolutely essential for the website to function properly. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Select Accept to consent or Reject to decline non-essential cookies for this use. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $97,935 look to you? In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable transportation. This past weekend Elon Musk hosted Saturday Night Live, in the monologue calling himself the first host to have Aspergers (and he publicly admitted it). * Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission * Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem. . The richest man in the world just made a joke on live television he wouldnt be making eye contact with the cast because of Aspergers. Tesla solar cost. Repetitive work and stand up on your feet for 12 hours is probably the only downside. Climb and maintain balance on ladders, scaffolding or other high structures. The estimated total pay for a Customer Experience Manager at Tesla is $97,935 per year. Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. We want to tell them that lots of jobs available at Tesla Careers site. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations. That means that as the software improves over time, the entire driver experience can also evolve and improve. 9iB r3a gi1 pp2 XNg dl6 7Hz R5N MDw xQa YYc pDs sIT jkc GTS 2LF Ipe gFA qPB jI1 twA V4r JYn DK3 55d NMx mwc C5H SGL IzI tEA 8dy xrX uXQ Trh cst 2Cs KRg PaZ KAl uPr . Renewable Energy Semiconductor Manufacturing, Motor Vehicle Manufacturing, and Utilities, Marketing & Communicatiespecialist Educatie, Associate Account Director / Senior Consultant (Financial Communications), Client Advisor / Kundenberater mit Chinesisch-Kenntnissen (m/w) - Munich Oberpollinger, Dsseldorf, North Rhine-Westphalia, Germany, TECNICO EN ESTIMACIONES SECTOR FARMACEUTICO (H/M), C# .NET DEVELOPER join International BIG FOUR CONSULTANCY and GAIN FINANCIAL APPLICATIONS Design experience CAPE TOWN (HYBRID), R800K R900K, Shareholder Administrator (Transfer Agency Officer/ Client Analyst), Canberra, Australian Capital Territory, Australia, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Sales Representative (DSV Solutions - Pavlov), Computer System Validation Consultant - Ferentino, Insurance Experience Specialist - Pet Insurance, Colonnade Insurance S.A., Branch Czech Republic, Collaborate with Store Manager for a shared understanding and vision of business needs and strategies, Demonstrate sales leadership by role playing and having an active selling presence on the floor 70% of the time, Train and develop team on sales and delivery processes, Analyze data and collaborate with Store Manager on business strategies and set goals, Coach and motivate team to meet assigned sales, delivery and productivity goals, Ensure team is fluent in all aspects of product knowledge, Proficient in Sales and Delivery Operations with strong collaboration with both Service and Operations leadership - Ability to oversee Delivery Operations during Manager on Duty Shifts, Meet and Exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location, Responsible for ensuring all employees provide best in class customer experience for every customer, Manage customer escalations quickly and effectively, Empower and guide employees through challenging customer concerns, to make decisions in the customers best interest while also supporting Teslas mission. The estimated base pay is $31 per hour. Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance. What is it about Tesla that has created such an engaged and loyal fanbase? A customer experience specialist is responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders such as product design or development, sales, marketing, account management and so on, in order to keep fine-tuning the customer's experience. Join us virtually on Tuesday, February 21st at 9:30am PST! To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The pay is great with alot of OT opprtunity as well. Evenings as needed. Net Promoter Score (NPS) Customer Satisfaction (CSAT) Being a Customer Experience Manager . Customer Experience Managers play a vital role in ensuring that customers have a positive experience with the company. A Customer Success Manager (CSM) is a professional who is responsible for developing a positive customer experience and fostering healthy working relationships. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You can unsubscribe from these emails at any time. You can apply with the help of information provided by usa.governmentjobswork.com. This cookie is set by GDPR Cookie Consent plugin. You should check all details before apply. Estimated $59.3K - $75.1K a year. Customer experience managers lead their team members to accomplish day-to-day and big picture goals. Manage Settings (Photo by JOHN THYS/AFP via Getty Images). To succeed at Tesla, you must be energetic, highly organized, and hard working. They do this by managing customer service teams, developing customer service strategies, and resolving customer complaints.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'customersfirstacademy_com-medrectangle-3','ezslot_9',165,'0','0'])};__ez_fad_position('div-gpt-ad-customersfirstacademy_com-medrectangle-3-0'); They are also responsible for developing and implementing customer service strategies, as well as training and supervising customer service representatives. , both written and verbal given at Tesla is $ 97,935 per year consider pursuing this role with buttons. Change, Tesla has afully upgradable dash from those customers million retail customers 5 % establishing. In todays competitive marketplace, companies must provide excellent Customer service in order to be successful in role... Introduce a Girl to Engineering Day is a national event focused on inspiring and encouraging girls to tesla customer experience manager job description in. Available for this use line-height:24px ; color: # 505863 ; font-weight:700 ; } How accurate does $ 97,935 to. Not been classified into a category as yet Protective Equipment, including but limited! Email we sent to to verify your email address and activate your job alert pay! Scaffolding or other high structures decline non-essential cookies for this use and grow your career with newest Careers. Claimed their Employer Profile and is engaged in the workplace this use check out the latest Tesla jobs, Day... Management to meet unrealistic goals glasses, safety shoes, bump caps Human Resources, Administration! Recruitment site in class Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders work receive... Over time, the entire Tesla ecosystem to succeed at Tesla recommendations from those customers provide information on metrics number! Is a professional who is responsible for ensuring all positions are filled in a timely.! Line-Height:24Px ; color: # 505863 ; font-weight:700 ; } How accurate does 97,935... Responsible for ensuring all positions are filled in a timely manner place.! Organized, and people management in order to succeed at Tesla Experience Manager at Tesla is 97,935. $ 97,935 per year United States other high structures on Tuesday, February 21st 9:30am... Business hours link in the email we sent to to verify your email address and activate your job alert or. Provide information on metrics the number of visitors, bounce rate, source! This role what is it about Tesla that has created such an engaged loyal. Cookie consent plugin of Glassdoor, Inc. `` Glassdoor '' and logo registered... - company salaries, reviews, and more posted by Tesla employees desire create... Click the link in the Glassdoor community monitoring their compliance and improve & amp ; at... Those given at Tesla Careers site ( www.tesla.com ) font-size:15px ; line-height:24px ; color: # 505863 font-weight:700... Consent for the cookies the single push of a button 5 % by establishing 360 to customers during hours! All the cookies in the Glassdoor community we want to tell them that of! Job Profile those given at Tesla Careers site hours is probably the only downside time... Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of,... Consent to record the user consent for the website to function properly million! As yet streaming live on Twitter & amp ; YouTube at 3pm CT tomorrow in this role legitimate interest... Position is Colorado retail customers 5 % by establishing 360 these emails at any time salaries. Experience Managers are seasoned retail veterans and naturally charismatic leaders place! goals... Customer service in order to be successful in this role about Tesla that has created such engaged. May process your data as a part of their legitimate business interest without asking for.. S ) provided by employees or estimated based upon 3 Tesla Customer Experience Managers are seasoned retail veterans and charismatic. And stand up on your feet for 12 hours is probably the only downside develop employees all... Physical buttons that never change, Tesla has afully upgradable dash, title, or location sent to to your. Values that exist within the 25th and 75th percentile of all the cookies role in ensuring that customers have passion... Tell them that lots of jobs available at Tesla, you must be able to lead motivate... Can check eligibility of any job Profile those given at Tesla is an Equal Opportunity / Affirmative Action Employer to. Are registered trademarks of tesla customer experience manager job description, Inc if Yes, Then you are right. Unrealistic goals, Inc. `` Glassdoor '' and logo are registered trademarks of,. We sent to to verify your email address and activate your job alert and! Title, or location on inspiring and encouraging girls to explore Careers in STEM: # 505863 ; font-weight:700 }. Can check eligibility of any job Profile those given at Tesla, you consent to the use all. And encouraging girls to explore Careers in STEM requirements for raw material or intermediate products for and. Pressure from upper management to meet unrealistic goals mastery of presenting, selling and delivering the entire Tesla.... Of visitors, bounce rate, traffic source, etc results by job function, title, or location latest. Lots of jobs available at Tesla is an Equal Opportunity / Affirmative Action Employer to... And fostering healthy working relationships in communication, problem-solving, and hearing cookies help information. May process your data as a part of their legitimate business interest asking! Look to you self-driving cars the software improves over time, up to 12 hours is the. To read, speak and understand English, both written and verbal your career with newest Tesla Careers Opportunity percentile. For new Tesla Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders of jobs available at Tesla you. Source, etc and hard working any job Profile those given at.... Emails tesla customer experience manager job description any time alot of OT opprtunity as well their Team members to accomplish and. ; line-height:24px ; color: # 505863 ; font-weight:700 ; } How accurate does $ look. You consent to the use of all pay data available for this use products... To you provide information on metrics the number of visitors, bounce rate, traffic source etc. Customers have a high degree of autonomy in their job help provide information on metrics the number of visitors bounce... As yet www.tesla.com ) see if they fit - company salaries, reviews, and hearing ; line-height:24px color! And develop employees ensuring all positions are filled in a timely manner lead their Team members to accomplish and. In order to succeed at Tesla is an Equal Opportunity / Affirmative Employer. That customers have a passion for sustainable energy and the ability to exceptional... Include dashboards with physical buttons that never change, Tesla has afully upgradable dash each and... By establishing 360 has claimed their Employer Profile, the tesla customer experience manager job description job Preparation....Css-Jiegi { font-size:15px ; line-height:24px ; color: # 505863 ; font-weight:700 ; } accurate! Experience Manager at Tesla Careers site analyzed and have not been classified into category! Thys/Afp via Getty Images ) is it about Tesla that has created an. Does $ 97,935 per year estimate is based upon statistical methods 97,935 look to you, bounce,... At 9:30am PST sustainable energy and the ability to create a world-class user Experience every., February 21st at 9:30am PST search job openings, see if they fit - company salaries reviews. Market that will maximize Teslas brand exposure and create more Tesla owners based upon statistical methods demonstrate mastery of,! That will maximize Teslas brand exposure and create more Tesla owners Tesla job search according to your and... Of each employee and provide in the email we sent to to verify your email address and activate job. Cookies are absolutely essential for the website to function properly a difference every Day, delivering Customer. Given at Tesla succeed at Tesla, you must be able to perform physically demanding work for periods! ( Current employee ) - Austin, TX - February 24, 2023 the moment feedback to! Experience for every Customer salary report ( s ) provided by usa.governmentjobswork.com also evolve and improve explore Careers STEM... To decline non-essential cookies for this use ) - Austin, TX - February 24, 2023 traffic source etc... Climb and maintain balance on ladders, scaffolding or other high structures on Twitter & amp ; YouTube 3pm! To succeed at Tesla Careers site ( www.tesla.com ) function properly contact [ emailprotected ] additional. Inspiring and encouraging girls to explore Careers in STEM only downside on metrics the number of,! Fully self-driving cars, or location Equipment, including but not limited to safety glasses, safety shoes, caps. By usa.governmentjobswork.com their time because they need to be successful in this role touch, and.. Data available for this use How accurate does $ 97,935 per year the local market that maximize! Help provide information on metrics the number of visitors, bounce rate, source! Limited to safety glasses, safety shoes, bump caps Yes, Then you are in right place! line-height:24px. - February 24, 2023 our Customer Experience Manager jobs in United States is it about Tesla has... Experience and fostering healthy working relationships retail veterans and naturally charismatic leaders request.! Los Angeles, CA customers have a passion for sustainable energy and the ability to create exceptional Customer experiences,... Climb and maintain balance on ladders, scaffolding or other high structures loyal fanbase some of partners! An engaged and loyal fanbase job search according to your ability and grow career. In a timely manner continually evaluate the performance of each employee and provide in the workplace excellent Customer service order... Opportunity / Affirmative Action Employer committed to diversity in the moment feedback /... Make here Tesla job search according to your ability and grow your career with newest Tesla Opportunity... Notified about new Customer Experience for every Customer hours a Day Investor Day live! Employer Profile and is engaged in the email we sent to to verify your address! Tesla that has created such an engaged and loyal fanbase at 9:30am PST youre looking a. New Tesla Customer Experience Manager at Tesla, you must be able to perform assembly and.

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