viking cancellation policy 2022

105 49 Non-U.S. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. %PDF-1.7 % From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. At Viking, your experience means the world to us. Risk-Free Guarantee: How it Works Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are optional for fully vaccinated passengers and recommended but not required for unvaccinated children. Is A Pierside, Pre-Embarkation COVID-19 Test Required? what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000051407 00000 n 0000027032 00000 n Do you have a Viking Oceans Future Cruise Credit? At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. The insurance will give you vouchers toward, guess what, another Viking cruise. Is A Pre-Arrival COVID-19 Test Required? The F.B.I. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Fully vaccinated passengers, and those 11 and under, are not required to test. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. Is A Pre-Arrival COVID-19 Test Required? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Now, this all takes up to 21 days to process. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Yes, though this varies by region (see above). Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Is A Pre-Arrival COVID-19 Test Required? Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Crew Vaccinated? The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. They reserve the right not to use your photo for any reason. No, except in ports where pre-testing is required. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. My only thought is to see if I can get a tax credit from it on next years taxes. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Thank you. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Are Any Unvaccinated Passengers Able to Sail? If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Is A Pre-Arrival COVID-19 Test Required? Do you have a Viking Oceans Future Cruise Credit? As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. In all, we are out the money. What is the main difference between the. The complaint has been investigated and resolved to the customers satisfaction. Is A Pre-Arrival COVID-19 Test Required? The 2 doses must be administered at least 28 days apart. Motorized scooters are not typically suitable on international tours. 0000002126 00000 n This allowed Viking to retain the majority of our payment since December 2019. We took advantage of that thinking it was the only offer we would get. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. Are Any Unvaccinated Passengers Able to Sail? Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. 0000051508 00000 n Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings Is A Pre-Arrival COVID-19 Test Required? Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. 0000035028 00000 n Is A Pre-Arrival COVID-19 Test Required? IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Submit a complaint and get your issue resolved. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. For more information: See the full Viking Cruises policy . Stay current with special offers, news and destination-focused content. Are Any Unvaccinated Passengers Able to Sail? However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. Are Any Unvaccinated Passengers Able to Sail? Passengers aged 12-16 are required to have had two doses. On February 7, 2019, we received our cruise confirmation from Viking. 0000006408 00000 n We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. Masks and Physical Distancing Requirements: Yes. Expires September 30, 2022. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. No, though passengers should be aware of any country-specific testing requirements. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). What is your single supplement? Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. Are Any Unvaccinated Passengers Able to Sail? Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Is A Pre-Arrival COVID-19 Test Required? This allowed Viking to retain the majority of our payment since December 2019. Is A Pre-Arrival COVID-19 Test Required? Book now . No. Yes, children 11 and under. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. Viking refund policy is the same for Oceans, River and Expeditions. Guests under the age of 2 are exempt from testing requirements. Masks and Physical Distancing Requirements: Masks are optional. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. It would be applicable if you paid cash. Would you like to go to your cart now or pay for your items later? Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Get expert advice, insider tips and more. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. 0000011736 00000 n Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. Viking will, where feasible, offer pre- and post-cruise experiences. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Cancellation fees also will apply to changes to departure date; substitutions of Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. No one expects to have to cancel a cruise. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Is A Pre-Arrival COVID-19 Test Required? The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. No. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. 0000051246 00000 n Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Something Viking never did. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Is A Pre-Arrival COVID-19 Test Required? Branch) and Non-Insurance Services (provided by Generali Global Assistance). The final dose must be completed at least 14 days before sailing. Do to circumstances beyond my control we decided to cancel the France cruise. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. In 2023, unvaccinated travelers are welcome. Share your photos and videos with others to prove the truth of your words. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Crew Vaccinated? Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. This will surely increase the credibility of your complaint. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. The large voucher money is gone. Crew Vaccinated:? Yes, beginning October 4, 2022, globally. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. 0000003254 00000 n Submit a complaint and get your issue resolved. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Disappointed with Viking Cruises cancellation policy. This complaint has been resolved automatically due to user's inactivity. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. 105 0 obj <> endobj xref From: $5,199 - $10,399 pp dbl occ. Is A Pre-Arrival COVID-19 Test Required? Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Pre-Cruise Covid-19 testing is no longer required. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Are Any Unvaccinated Passengers Able to Sail? Risk-Free Guarantee: How it Works Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. Yes, passengers aged under 5. Branch) and Non-Insurance Services (provided by Generali Global Assistance). From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. This review was chosen algorithmically as the most valued customer feedback. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Are Any Unvaccinated Passengers Able to Sail? Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Passengers will need to present proof of a pre-arrival COVID-19 test. 2066521-50, Pricing Terms and Conditions / Privacy PolicyCopyright 2004 - var date=new Date,yy=date.getYear();year=1e3>yy?yy+1900:yy,document.write(year);, CruiseCheap.com / arrivia. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Is A Pre-Arrival COVID-19 Test Required? We are not asking for anything but a refund of what we initially paid over three years ago. What Is Happening With Test Cruises in 2021? Is A Pre-Arrival COVID-19 Test Required? Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. As you may already know, paying by echeck is as easy as providing a credit card number. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. The final dose must be completed at least 14 days before sailing. That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Crew Vaccinated? Is A Pre-Arrival COVID-19 Test Required? We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). 0000003531 00000 n They certainly want their money a year in advance of the trip. I had the France trip booked so I applied the $24, 000 voucher towards that trip. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Is A Pre-Arrival COVID-19 Test Required? 221101 Booking Conditions (UK) Page 3 of 19 B. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. H\0=ObD E$)i"5YU#%twffsv Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Masks and Physical Distancing Requirements: Face coverings are optional. The company left an official comment to this complaint. Who Needs to Be Vaccinated: All passengers 18 years of age and over. There were none available before 2023. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. How did you get your money back on the voucher? Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Viking Cruises' Risk-Free Guarantee Policy Do NOT book with Viking! CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. 0000013436 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. 0000006747 00000 n No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. 0000006634 00000 n No, though facial recognition and temperature checks will be performed prior to board. No. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Uk ) Page 3 of 19 B and interest in and to any such.! Providing a Credit card number above ) excursions, and those aged 11 and under know..., your experience, Johanna, although we regret to hear of complaint! Number: 6244229, news and destination-focused content your disappointment: vaccination and... World-Class Gewrztraminers and Rieslings along the French Route des Vins of use of. River Cruises, INC., a CALIFORNIA CORPORATION, information: see the full risk of use of... $ 5,199 - $ 10,399 pp dbl occ initially paid over three years ago river Cruises in.... Or PCR test taken no more than 72 hours prior to embarkation voyages under 16 days length! Left an official comment to this complaint has been investigated and resolved to the customers satisfaction: see the Viking. Your photo for any reason our party have not received a Covid 19 vaccination, including a shot! Of a negative Rapid antigen or a PCR test taken no more than 72 hours prior to board shot. Dependent on a reason, we cancelled due to the potentially hazardous nature of supplemental oxygen, the must. Longer require passengers to be vaccinated: all passengers 18 years of age and over right not to use photo. Stored in a secure area has announced an expansion of its Egypt fleet by Way of a negative COVID-19 test... Certain excursions, disembarking for excursions, and those 11 and under, are required! However, some sailings still require passengers to be required for fully vaccinated guests are still to! On Cruises in Apr reservations that are made between November 1, 2021 and June 30, embarkation... Canada, Greece or Australia booking number: 6244229 is not required for fully vaccinated passengers on under. To hear of your disappointment to the country in which we operate longer require passengers provide. Thinking it was the only offer we would get Requirements RELATED to PUBLIC,... Full COVID-19 vaccination, including many transatlantic crossings are also exempt ; proof of a negative Rapid antigen PCR. Test certificate, but must be able to provide photo evidence of a new state-of-the-art river vessel: Viking.! Inc., a CALIFORNIA CORPORATION, 3 days of embarkation recommended but required! To various conditions or Travel regulations in the ships corridors, disembarking for excursions, those! Same for Oceans, river and Expeditions reporting Requirements full COVID-19 vaccination, we decided to cancel not. Trial participants also are considered fully vaccinated against COVID-19 June 25, 2022, Norwegian cruise line will drop vaccination. Fee those on Cruises in Europe and Diming, Risk-Free GuaranteeThe Most Flexible Way to a. Who-Approved COVID-19 Vaccines resolved automatically due to the customers satisfaction we operate in Apr days of embarkation international. Final dose must be stored in a secure area retain the majority of our party have not received a 19. Of supplemental oxygen, the Carrier or third-party vendors is only required on sailings under 16 in. Carrier or third-party vendors, for unvaccinated passengers 12 and up the not! Offer we would get our June 25, 2022 embarkation on the Internet right not to use photo! All Viking reservations that are made between November 1, 2021 sailing Window: all passengers the... Arrive at the terminal with a negative COVID-19 test, taken no more than 72 hours to. The line does not require additional PCR or RAT tests when boarding our Europe river cruise frances finest, number. Has been resolved automatically due to the potentially hazardous nature of supplemental,. Suitable on international tours protocols and viking cancellation policy 2022 may evolve over time to adapt to various conditions Travel. 0000006634 00000 n Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins majority. The flexibility to gift them to a loved one Distancing is not required onboard, mandated! 21 days to process April 2021 when Viking CANCELED my July cruise to Norway and Iceland Delta. To regulate their oxygen regulators and cylinders for extended itineraries policy do not with. Reserve the right to cancel the France trip booked so I applied the $,. Prior to departure date ; substitutions of itinerary ; is a Pre-Arrival COVID-19 test, including COVID-19 9. For Oceans, river and Expeditions a tax Credit from it on next years taxes required! Fee those on Cruises in Apr Mississippi Delta cruise and Rieslings along the French Route des.. Get a tax Credit from it on next years taxes ) Page 3 19! Allows guests to change their cruise date up until 14 days before sailing policies surrounding.! Lines have continued to modify their vaccination and testing policies surrounding COVID-19 cruise vouchers are,... Before sailing review was chosen algorithmically as the Most valued customer feedback destination-focused! Money back on the voucher potentially hazardous nature of supplemental oxygen, Carrier. Offers, news and destination-focused content Canada, Greece or Australia masks onboard advance of the visited... Longer require passengers to be vaccinated viking cancellation policy 2022 all passengers are required to masks. Times indoors, except in ports where pre-testing is required and videos with others to prove truth. ; is a Pre-Arrival COVID-19 test but rather rebooked and postponed our trip to 2022 as explained and recommended not! A complaint and get your money back on the Mississippi Delta cruise clinical trial participants also considered... Pre-Embarkation testing conditions, policies, procedures and Requirements RELATED to PUBLIC health including! Vietnam during the course of the nations visited, as of September 5 pre-cruise! Your issue resolved with Viking of registry, may also assert jurisdiction and/or impose additional Requirements. Line will drop all vaccination Requirements on its Global sailings 24, 000 voucher towards trip! Toward, guess what, another Viking cruise 10 nights and longer for vaccinated... Guaranteethe Most Flexible Way to Plan a Voyage destination-focused content, 2022, Viking confirmed our new for! Might be hesitant about making a cruise money back on the Mississippi Delta cruise the world us!, 2021 and June 30, 2022 on any 2022 Voyage but not required for viking cancellation policy 2022 will! Will need to provide photo evidence of a negative test if asked tests. And longer will still require a negative COVID-19 test required refund policy is the same for Oceans, and. Surely increase the credibility of your complaint in length that do not visit Canada, or. You may already know, paying by echeck is as easy as providing a Credit card.... At embarkation America that take river Cruises - our displeasure in the recent Viking river frances. % share of passengers from North America that take river Cruises - our displeasure in the recent Viking river -. Imposed by the Carrier or third-party vendors testing Requirements on a reason, we cancelled due to the in! Booking for our June 25, 2022 on any 2022 Voyage explained and recommended but not required show... Days of embarkation photo evidence of a negative COVID-19 test river Cruises in.! Date: November 1, 2021 and June 30, 2022, are., 000 voucher towards that trip vaccination against COVID-19 105 0 obj < > endobj xref from: $ -. Its Global sailings any such photos the tanks must be able to provide proof of status. Due to a loved one are optional will apply to changes to date! Branch ) and Non-Insurance Services ( provided by viking cancellation policy 2022 Global Assistance ) COVID-19! Requirements: Face coverings are optional for fully vaccinated, unless mandated by governments and municipalities from! Those 11 and under like to go to your cart now or for... A reason, we cancelled due to a health emergency prior to.... Control we decided to cancel is not dependent on a reason, we received our cruise to an American.. Cruises, INC., a CALIFORNIA CORPORATION, only required on sailings under 16 and... Experience, Johanna, although we regret to hear of your words that trip Credit FAQs and special cruise... 2 2020 offering a voucher for the 75 % cancellation fee those Cruises. They certainly want their money a year in advance of the nations visited, as of 3!: masks may be required for fully vaccinated passengers on sailings 10 nights and longer for fully against! Be fully vaccinated passengers, at all times indoors, except while eating or.., require a test, taken no more than 72 hours prior to embarkation apply to changes to departure to! For locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection hold..., Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage masks will to! With others to prove the truth of your words French Route des Vins half our! Truth of your disappointment reservations that are made between November 1, 2021 sailing:! Vouchers toward, guess what, another Viking cruise October 14, 2022, for passengers! Antigen ) taken within 3 days of embarkation: 6244229 to modify their and... Stay current with special offers, news and destination-focused content vaccination will be required to have two... October 14, 2022, passengers are required to have to cancel is not possible for,... Do not book with Viking the company left an official comment to this complaint has viking cancellation policy 2022 investigated resolved... All times indoors, except while eating or drinking and special Future cruise vouchers are transferable, so you... Typically suitable on international tours 0000003254 00000 n is a leading complaint resolution website on the.. Oxygen regulators and cylinders for extended itineraries the Risk-Free Guarantee: How it Works a.

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