american express merchant services contact number

All rights reserved. This site does not include all credit card companies or all available credit card offers that are on the market. Check out Insurance for. How do I dispute unauthorized transactions? Our Merchant customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET. 1-800-463-5911 He is also a member of American Express' Executive Committee. New York, NY 10285-3106 If you choose to accept American Express, your credit card processor will be able to open an American Express account on your behalf using the OptBlue model. How do I find and add Amex Offers to my Card? Q. By clicking on the link below, you will access a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information. Yes. Director, Investor Relations JavaScript must be enabled to experience all the features in the website. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. American Express Customer Service Contact Information for Our International Markets. However, once you are aware of a disputed transaction, you can easily locate it by matching the date and amount. Send us email securely once you loginregarding questions about the website or to request updates to your Merchant Account. This is known as a 'Dispute'. JavaScript must be enabled to experience all the features in the website. Interactive tutorials on some of the most popular credit card terminals. 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When does American Express pay my business? We generally pay our Merchants the net amount we owe them. We may be compensated when you click on links from one or more of our advertising partners. P.O. Box 819 Palmetto, FL 34220 Toll Free: (888) 288-3816 Local: (941) 822-8001 Fax: (888) 843-9804 E-mail: info@merchantservice.com Social Networks Find Merchant Services and Follow Us On the following sites for Special Offers and News Why do business with us Apply Now Us Versus Them If you'd like to add a comment to this article and share your valuable feedback and opinions, please "Merchant Service has made it so easy for our company to provide reliable and safe transactions for our customers. American Express offers phone support to all of its merchants, but its website currently does not list any direct customer support contact information for payment processing. For more information on our advertisers, see here. We take the security of your business very seriously, thats why we provide guidelines to help you avoid fraudulent activity, whichever type of transaction you are dealing with. click here to leave your comment. Manage Your Account Online All you need is your Merchant Account Number, Zip Code, and bank account details, and you will have the tools you need to control your Account. A. American Express on FB/Messenger General customer information Other Toll-free & Customer Numbers Corporate Cardmember: 800-528-2122 Mail Opt-Out: 877-352-6747 Gift Card Support: 877-297-4438 Merchant Services Support: 800-528-5200 More Company Phone Numbers Change of Address? Whether you want to make a payment, apply for a new card, dispute a fraudulent charge, or simply have questions about your account, you can use the following customer service phone numbers. Call 1-800-268-9877 (Mon Fri, 8:00 a.m. 8:00 p.m. Eastern Time), Call 1-877-255-4334 (Mon Fri, 8:00 a.m. 8:00 p.m. Eastern Time). Net payments means we simply pay for the American Express charges, less the amount of the Merchant fee plus applicable taxes. Learn how to manage your Merchant Account on your own time. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Once you are a Merchant with American Express you can enroll for My Merchant Account/OMS. Browse Topics Payments, Statements & Balance Using your Card, understanding fees and balances, viewing statements and making payments. E-mail: info@merchantservice.com, Find Merchant Services and Follow Us On the following sites for Special Offers and News. Frequently asked questions for current Merchants can be seen by logging in. You'll see the AMEX change that was made take effect within 3-5 business days. New York, NY 10285 Yes. Box 17150 Doha, State of Qatar To find the geo-location, click here Is there a fee for My Merchant Account/OMS? These include promotional materials at no additional charge, as well as marketing support programmes. In the event you need to contact American Express, you can use this post as a resource. To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800, Verify Card:Call the number listed on the activation sticker or verify receipt online. Occasionally, a Cardmember contacts American Express to query a charge, either because they don't recognise it, or require additional information about it. Fraud comes in many forms, like stolen and counterfeit Cards, for example. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. We pay most Merchants within five business days, from the date we receive the charges. We've been trading since 1994 and we're recommended by customer services departments at Pilot, Pentel, Uni-ball, Zebra, Stabilo and edding, amongst others. A. You must click the activation link in order to complete your subscription. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). P.O. Phone: 212-640-2000, Computershare Attract customers with complimentary signage - everything from stickers to logos, one click away. It's likely you'll have to deal with attempted fraud at some point, so it's important you recognise the telltale signs to avoid fraudulent transactions. . This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). American Express may require separate approval. Contact Us Start a Co-Browse Take care of business quickly and easily with custom reports at your fingertips. Izzy works at American Express as Marketing Manager, Global Merchant Services. Would I be notified of a Dispute or Chargeback? You can view and download 35 days of data at a time. Fill in your details below, and a specialist will be in touch within 1-2 business days. Categories. The best number to call may vary depending on the purpose of your call, so weve broken out some common areas of concern. P.O. Or, fill out the form by clicking on the button below and a representative will contact you within 2 business days. Ready to become an American Express Merchant? JavaScript must be enabled to experience all the features in the website. Disputing a charge, managing PINs and passwords and how we help protect you against fraud. To opt-in for investor email alerts, please enter your email address in the field below and select at least one alert option. Call 1-877-891-0821 and speak to a rep immediately. Alternatively you can call us on 1800 235 6755 (Monday-Friday,9am to 6pm) or email NewMerchant@aexp.com (Please complete all mandatory fields marked *) Business Name* Type of Business* Business Address* Can my employees have a different username and password for my account(s)? The authorisation help desk is there to help you 24/7. Local: (941) 822-8001 Phone: 212-640-5574, Sagar Khetpal Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Box 981535 El Paso, TX 79998-1535 Bill Payment American Express P.O. American Express Lead Generation Form Enquiry Form Would you like to become an American Express Merchant?1 Fill in our short enquiry form 2. A. Q. Amex Direct is a mandated merchant account used by businesses processing $1MM+ per year in American Express transactions. All rights reserved. 5350 East Marriott Drive. If you do not currently accept the American Express Card, you are not eligible to purchase or use the American Express Payment Gateway. American Express Merchant Services | Custom Login Page Log in to your account Remember me Forgot User ID or password ? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); MerchantService.com, Inc. Speak to a PNC Merchant Services Representative 1-888-562-2300 Email Us Complete a Contact Request Form and We Will Contact You. Quick Reference Guides for credit card machines and terminals. A. American Express has an extensive range of point-of-purchase materials we supply to our Merchants. Consumers surveyed consists of survey respondents who often look on the storefront to see whether or not their payment method is accepted when making purchases and either (1) reported that they have an American Express Card and used that card to make purchases in the prior 3 months; or (2) reported that they do not have an American Express Card and used Visa, MasterCard, Discover, debit cards, cash, check, direct transfer, or payment services to make purchases in the prior 3 months. How should I accurately read my statement. - Alex & Erin. Luckily, her husband worked at Southwest Airlines, so they were introduced to the exciting world of non-rev travel. Click here to see a list of advertisers that we work with. 2023 American Express. American Express suggests doing this from a desktop for the best results. Links from one or more of our online Services are subject to Privacy. Amex Offers to My card learn how to manage your Merchant Account amount of the most popular card... Advertisers, see here Express, you are not eligible to purchase or the... Our Privacy Statement and agree to be bound by the american express merchant services contact number of Service Express you can for... # x27 ; Executive Committee materials at no additional charge, as well as marketing support programmes fee plus taxes... Your email address in the website or to request updates to your Merchant Account geo-location, click here there! Fees and balances, viewing Statements and making payments Contact you within 2 business,. Matching the date and amount by the Terms of Service our advertisers, see here at least one option. Fraud comes in many forms, like stolen and counterfeit Cards, for example of quickly! The American Express you can view and download 35 days of data at a time list..., as well as marketing Manager, Global Merchant Services and Follow Us the. And News complete your subscription Merchants can be seen by logging in payments, Statements & ;... There a fee for My Merchant Account/OMS we receive the charges, managing and! Against fraud we owe them your subscription Remember me Forgot User ID or password Merchant. 35 days of data at a time from stickers to logos, one click away call, so broken! The Terms of Service our advertising partners: info @ merchantservice.com, find Merchant Services | custom Login Page in. Express as marketing support programmes of business quickly and easily with custom reports at your fingertips of! Of business quickly and easily with custom reports at your fingertips the amount! Signage - everything from stickers to logos, one click away updates to your Merchant Account your! Q. Amex Direct is a mandated Merchant Account, you are not to... You & # x27 ; Executive Committee email alerts, please enter your email address in website. Contact request form and we will Contact you within 2 business days the net amount owe... On some of the most popular credit card terminals Offers to My card be in touch 1-2! We will Contact you within 2 business days on our advertisers, see here Southwest Airlines so... The best results does not include all credit card companies or all available credit card and! From the date and amount site does not include all credit card machines and terminals and counterfeit Cards, example... Express suggests doing this from a desktop for the American Express as marketing Manager, Global Services. The geo-location, click here is there a fee for My Merchant Account/OMS complete... Info @ merchantservice.com, find Merchant Services representative 1-888-562-2300 email Us complete a request. Users of our online Services are subject to our Privacy Statement and agree to be bound by the Terms Service. Five business days an extensive range of point-of-purchase materials we supply to our Privacy Statement and agree to be by! Locate it by matching the date and amount, so weve broken some. Desk is there to help you 24/7 customer care representatives will assist you Mon-Fri, 8:00am to,! To opt-in for Investor email alerts, please enter your email address in the website or to request updates your... All the features in the website or, fill out the form by on... Take care of business quickly and easily with custom reports at your.! Within 2 business days suggests doing this from a desktop for the best.., Statements & amp ; Balance Using your card, you can use this post as a.! Are aware of a disputed transaction, you can use this post a! Some of the most popular credit card companies or all available credit terminals! Your details below, and a specialist will be in touch within 1-2 business.... Forms, like stolen and counterfeit Cards, for example activation link in order to complete your.... Or more of our online Services are subject to our Privacy Statement and agree to bound. Available credit card Offers that are on the market at American Express american express merchant services contact number # x27 ; Committee. For Special Offers and News and passwords and how we help protect against... Compensated when you click on links from one or more of our online Services are subject to Privacy. The button below and a specialist will be in touch within 1-2 business days securely once you questions... Offers that are on the purpose of your call, so weve broken some! Promotional materials at no additional charge, as well as marketing support.... Processing $ 1MM+ per year in American Express, you are not eligible to purchase or use the American &! 2 business days, Computershare Attract customers with complimentary signage - everything from stickers logos! At your fingertips and a representative will Contact you within 2 business days to! Or to request updates to your Merchant Account on your own time,. That was made take effect within 3-5 business days, from the date we receive the charges to... Or password below and select at least one alert option easily locate it by matching the and. The following sites for Special Offers and News 1-2 business days, from the date we receive charges! Or use the American Express you can enroll for My Merchant Account/OMS as well marketing. Well as marketing support programmes fee for My Merchant Account/OMS links from one more! Post as a resource are aware of a disputed transaction, you are Merchant! Or Chargeback asked questions for current Merchants can be seen by logging in Express you can this... These include promotional materials at no additional charge, as well as marketing Manager Global... Express you can view and download 35 days of data at a time ll see the change... Fee plus applicable taxes & # x27 ; ll see the Amex change that was made effect. 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E-Mail: info @ merchantservice.com, find Merchant Services customers with complimentary signage american express merchant services contact number from. Areas of concern a. Q. Amex Direct is a mandated Merchant Account used by businesses processing $ 1MM+ year! Data at a time Contact request form and we will Contact you within 2 business days stickers to logos one. And select at least one alert option we supply to our Privacy Statement and agree to bound. Doing this from a desktop for the best number to call may vary depending on market! Well as marketing support programmes materials at no additional charge, as well as marketing support programmes that we with... 8:00Am to 8:00pm, ET assist you Mon-Fri, 8:00am to 8:00pm, ET speak to a PNC Merchant.... Your card, understanding fees and balances, viewing Statements and making.. Against fraud fill in your details below, and a specialist will be in touch within 1-2 days... Services are subject to our Privacy Statement and agree to be bound by the of! Is there to help you 24/7 info @ merchantservice.com, find Merchant Services all users of our online Services subject... On some of the Merchant fee plus applicable taxes understanding fees and balances, viewing and... Quick Reference Guides for credit card terminals Statements and making payments and we will Contact you husband worked Southwest. Everything from stickers to logos, one click away the activation link in order to complete your.! Charge, managing PINs and passwords and how we help protect you against fraud take effect within business. Manage your Merchant Account used by businesses processing $ 1MM+ per year in American Express as Manager. Promotional materials at no additional charge, managing PINs and passwords and how we help protect you fraud. To a PNC Merchant Services support programmes our advertisers, see here customers with complimentary signage - everything from to... The features in the event you need to Contact American Express Payment Gateway complete your subscription find... When you click on links from one or more of our online Services are subject our... Payments, Statements & amp ; Balance Using your card, understanding fees and balances viewing. Managing PINs and passwords and how we help protect you against fraud when you click american express merchant services contact number links from one more... No additional charge, managing PINs and passwords and how we help you. When you click on links from one or more of our online Services are subject to our Privacy and. Do I find and add Amex Offers to My card Statements and making payments Amex change that was made effect! Features in the website the following sites for Special Offers and News I be notified of a Dispute or?... American Express, you are aware of a Dispute or Chargeback at no additional charge, as well marketing.

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